CIO Corner 4th Qtr 2014

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Tue, Dec 16, 2014 at 1:46 PM
From: Bob Vxxxxx, Chief Information Officer <bob.vxxxxx@uvlogistics.com>
To: adamshafer@gmail.com

December 16, 2014

To: All United Vision Logistics Employees and Network

From: Bob Vxxxxx, Chief Information Officer

Subject: CIO Corner

I have received feedback to shorten the quarterly IT correspondence, as your service provider here is a one page IT activity information report. The following is an overview of the major initiatives in IT for the 4th Quarter.

Transportation Management and Loadmaster Enterprise (LME)

• Continued to add IVMS units with Circle of Service to our fleet.
• Deployed the Operational Excellence program at all company terminals. Combined real time statistics are running around 62% a little short of the 75% goal.
• Running IVMS load tool in logistics enabling visibility of any truck that uses IVMS, even those whose terminals use a batch order entry process.
• Completed a large upgrade to McLeod with trailer and commodity rating capabilities and 23 additional functions or features added.

Infrastructure (Hardware and Network)

• Continued cost reduction of both cellular and land line telephone services with expanded bandwidth.
• Completed upgrades to the Virtual desktop solution used to provide McLeod connectivity.
• Added several terminals to the network and upgrade connectivity for several others.

Integration

• Improved the structure and physical location of data bases to improve the performance of McLeod and several Web tools.
• Added four additional electronic billing clients.
• Added catalog processing and ADP price books for several clients.

Help Desk

• The Q4 average response time for the Help Desk was down slightly from 6 hours to 5.25 hours with an average of 504 calls per month.
• Continued publishing of tips and tricks newsletter (the download) (see attached).
• Contact Information: Help Desk: 800-XXX-XXXX | Web requests: http://xxxxxxxx.uvlogistics.com

Other IT stats

• On time performance: 99.97%
• Project performance: On time 82% all on or under budget
• Capital spend under budget & Total IT Expense is less than 1% of revenue
• Employee turnover in IT: 18%

With your help 2014 was a fabulous year for UVL we are looking forward to continued improvements and successes and better technology alignment with UVL’s business in 2015.

Merry Christmas, Happy Hanukkah and Happy New Year!

All the Best,

Bob Vxxxxx
Chief Information Officer
United Vision Logistics

Attachment:
The Download Newsletter, Vol. 3

This email was sent to adamshafer@gmail.com by bob.vxxxxx@uvlogistics.com |
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United Vision Logistics | 200 Corporate Blvd., Suite 104 | Lafayette | LA | 70508

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Tue, Dec 16, 2014 at 1:59 PM
From: Adam Shafer <adam@adamshafer.com>
To: bob.vxxxxx@uvlogistics.com

Mr. Verret,

I don’t know how I got on your email list, as I’m not an employee or in the “network” of UV Logistics, but I’d like to give you an internet high five. From the sounds of this email, you’re really tearing shit up over there at UV Logistics. Keep up the good work, homeboy.

Adam

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Tue, Dec 16, 2014 at 2:23 PM
From: Vxxxxx, Bob <Bob.Vxxxxx@uvlogistics.com>
To: adamshafer@gmail.com

Mr. Shafer,

My apologies for any inconvenience this publication caused you, I have asked by folks to remove you from our list.

Sincerely,

Bob Verret

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Tue, Dec 16, 2014 at 2:42 PM
From: Adam Shafer <adam@adamshafer.com>
To: “Vxxxxx, Bob” <Bob.Vxxxxx@uvlogistics.com>

Not a prob, Bob! (GET IT?) No inconvenience at all. Again, congrats on your accomplishments!

Adam